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City Guide

Exit-entry Administration for Foreigners

Shenzhen issues visas to foreigners to allow temporary visits, and green cards for permanent stays. Information regarding exit-entry issues concerning foreigners can be obtained through:

1. Website of the exit-entry administration division under the Shenzhen

Municipal Public Security Bureau: www.sz3e.com/.

2. Inquiry hotlines: 84465490, 96897

3. A visit to the exit-entry administration office: Hall 2, exit-entry administration office, 4016 Jiefang Road, Luohu District, a five-minute walk from Grand Theater Metro Station

Hours: 9 a.m.-noon; 2 p.m.-6 p.m.

Translation Services

Foreign Affairs Office of the Shenzhen Municipal People's Government

Add: 2/F, Zone C, Civic Center, Fuzhong Road 3, Futian District, Shenzhen

Tel: (86-755) 82107160

Fax: (86-755) 82002512

Post code: 518035

Email: gongkai@szfao.gov.cn

Website: www.szfao.gov.cn/

Government Website

Shenzhen Government Online: www.sz.gov.cn/

English web portal: www.eyeshenzhen.com

Transport Service

Shenzhen Bus Group: 83161116

On-call taxi service: 96511, 83906888

Shenzhen Metro: 88960600

Ticket Service

E-ticket center of Shenzhen Railway Station: 95105105

Shenzhen Airlines: 95080

China Southern Airlines: 95539

Shekou Ferry Terminal, Hong Kong and Macao lines: 26691213

Shekou Ferry Terminal, domestic lines: 26695600

Long-distance buses (Luohu, Futian, Nanshan, Yantian, Donghu, Airport, Huanggang, Shenzhen North Railway): 95000

Long-distance bus website: www.sz95000.com/

Yinhu Bus Station: 96511

Useful Numbers

Police: 110

SMS message to police: 0755110

Medical emergency: 120

Traffic accidents: 122

Directory inquiries: 114

The Shenzhen Municipal People's Government hotline: 12345

Consumers' complaint hotline: 12315

Port Administration Office: 83394325

Shenzhen Airport: 23456789

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