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Public place sanitation permit (replacing)
From: Shenzhen Municipal Health and Family Planning Commission
Updated: 2019-01-30

Acceptance requirements

1. The sanitation permit is within its validity period.

2. The public place sanitation permit is lost or damaged.

Processing procedures

Online processing procedure

1. Application

(1) The applicant shall visit the service page of Shenzhen Municipal Health and Family Planning Commission at the website of “Guangdong Province Administrative Service” (http://www.gdzwfw.gov.cn/portal/branch-hall?orgCode=693956469), where an account should be created at the first visit, select the relevant service, and make an online appointment for application. If in need of document delivery by express, the applicant shall also provide the mailing information of the recipient at the time of the online application.

(2) After the online appointment for application is made, the applicant shall submit all required materials in hard copy by mail (mailing address: Materials Transfer Team, West Hall, Administrative Service Hall, Fuzhong Road 3, Futian District, Shenzhen; Tel: 86-755-88127121) or to the designated window in person. After receiving the applicant’s application, the designated window shall, if the application materials are complete, record the application and issue to the applicant a written acknowledgement of receipt of the application materials, and notify the back-office staff to process the application in a timely manner.

2. Acceptance

The handling personnel shall check the application materials and make an acceptance decision on the spot. Where application materials are complete, compliant with relevant formal requirements, and in line with statutory thresholds and requirements, the application shall be accepted, otherwise the application shall be returned to the applicant for supplementation of relevant materials. Where correction on the spot is feasible, the application shall be accepted after correction is made on the spot.

3. Examination

The examining personnel shall examine the materials accepted and render a conclusion of examination.

4. Approval

Based on the conclusion of examination made by the examining personnel, the decision-making person shall decide whether to approve or disapprove the application on the spot.

5. Conclusion

On the spot, the examination and approval result shall be issued upon approval, or a decision on rejection upon disapproval.

6. Service

The applicant may obtain the result by express delivery, in-person claiming or other means. The original of the receipt of materials shall be presented to claim the application result.

Window processing procedure

1. Application

The applicant shall submit all required materials in hard copy by mail (mailing address: Materials Transfer Team, West Hall, Administrative Service Hall, Fuzhong Road 3, Futian District, Shenzhen; Tel: 86-755-88127121) or to the designated window in person. After receiving the applicant’s application, the designated window shall, if the application materials are complete, record the application and issue to the applicant a written acknowledgement of receipt of the application materials, and notify the back-office staff to process the application in a timely manner.

2. Acceptance

The handling personnel shall check the application materials and make an acceptance decision on the spot. Where application materials are complete, compliant with relevant formal requirements, and in line with statutory thresholds and requirements, the application shall be accepted, otherwise the application shall be returned to the applicant for supplementation of relevant materials. Where correction on the spot is feasible, the application shall be accepted after correction is made on the spot.

3. Examination

The examining personnel shall examine the materials accepted and render a conclusion of examination.

4. Approval

Based on the conclusion of examination made by the examining personnel, the decision-making person shall decide whether to approve or disapprove the application on the spot.

5. Conclusion

On the spot, the examination and approval result shall be issued upon approval, or a decision on rejection upon disapproval.

6. Service

The applicant may obtain the result by express delivery, in-person claiming or other means. The original of the receipt of materials shall be presented to claim the application result.

Special procedure

N/A

Application materials

List of materials

Application for sanitation permit

Public place sanitation permit

Letter of authorization, in case of authorized submission of application materials

Valid identity document of the authorized person, in case of authorized submission of application materials

Inquiry and supervision

Inquiry

Tel: (86-755) 88127282, (86-755) 88125844

Add of service window: Comprehensive Service Window, West Hall, Administrative Service Hall, Zone B, Civic Center, Fuzhong Road 3, Futian District, Shenzhen

Website: http://www.szhfpc.gov.cn/gzcy/zxts/

WeChat ID: szwjwwx

Email: swjwxf@szhfpc.gov.cn

Correspondence add: Shenzhen Municipal Health and Family Planning Commission, East Block, Xincheng Building, 1025 Shennan Road Central, Futian District, Shenzhen

Supervision

Complaint hotline: (86-755) 12345

Add of complaint window: Complaint Office, East Hall, Administrative Service Hall, Zone B, Civic Center, Fuzhong Road 3, Futian District, Shenzhen

Complaint website: http://www.szhfpc.gov.cn/gzcy/zxts/

Correspondence add: Complaint Office, 1/F, Shenzhen Municipal Health and Family Planning Commission, East Block, Xincheng Building, 1025 Shennan Road Central, Futian District, Shenzhen

Service window

Comprehensive Service Window, West Hall, Administrative Service Hall, Civic Center

Add: Civic Center, Fuzhong Road 3, Futian District, Shenzhen

Tel: (86-755) 88127282, (86-755) 88125844

Office hours: 9 a.m.-12 p.m.; 2-5:45 p.m., Monday to Friday (except national statutory holidays)

Buses: 38, 41, 60, 64, 107, 123, 232, 234, 235, 236, 374, 398, N9, E18, B686, K578, M390, Peak-time Bus 19, Civic Center Stop (市民中心站); 34, 38, 60, 64, 71, 76 interval, 235, 371, 373, 374, M347, M390, Peak-time Bus 4, Peak-time Bus 19, Civic Center East Stop (市民中心东站)

Metro: Line 2, Civic Center Station (市民中心站), Exit E; Line 3, Children’s Palace Station (少年宫站), Exit A1, A2, D; Line 4, Civic Center Station (市民中心站), Exit B or Children’s Palace Station (少年宫站), Exit A1, A2, D

Charge

Free of charge

(Note: The text above is a translation of the Chinese version for reference only. In case of any discrepancy between the two versions, the original published Chinese version shall prevail.)