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Medical institution practice license (inspection)
From: Shenzhen Municipal Health and Family Planning Commission
Updated: 2019-01-17

Acceptance requirements

A medical institution having obtained a medical institution practice license shall apply for inspection to the registration authority three months prior to expiration of the inspection period.

The inspection period of medical institutions falling under the following categories is three years:

(1) general hospitals, traditional Chinese medicine hospitals, integrated Chinese and Western medicine hospitals, ethnic medicine hospitals with 100 beds or more; and

(2) specialized hospitals, rehabilitation hospitals, specialized disease control and prevention hospitals, maternal and child healthcare hospitals, emergency centers, convalescent homes, clinical laboratory centers.

The inspection period of medical institutions falling under the following categories is one year:

(1) Sino-foreign joint venture and cooperative medical institutions;

(2) general hospitals, traditional Chinese medicine hospitals, integrated Chinese and Western medicine hospitals, ethnic medicine hospitals with less than 100 beds;

(3) general outpatient clinics, specialized outpatient clinics, traditional Chinese medicine outpatient clinics, integrated Chinese and Western medicine outpatient clinics, ethnic medicine outpatient clinics;

(4) community health service centers (stations), clinics, dispensaries (infirmaries), healthcare offices;

(5) other medical institutions;

For a medical institution which passes inspection after a conclusion of “suspended inspection” is reached by the practice registration authority, its next inspection period is one year.

Processing procedures

Online processing procedure

1. Application

(1) The applicant shall visit the website of “Guangdong Province Administrative Service” (http://www.gdzwfw.gov.cn/portal/branch-hall?orgCode=693956469), select the relevant service, and make an online appointment for application. If in need of document delivery by express, the applicant shall also provide the mailing information of the recipient at the time of the online application.

(2) After the online appointment for application is made, the applicant shall submit all required materials in hard copy to the Administrative Service Hall in a timely manner. After receiving the applicant’s application for administrative examination and approval, the Administrative Service Hall shall, if the examination and acceptance decision cannot be made on the spot, record the application and issue to the applicant a written acknowledgement of receipt of the application materials, otherwise the application shall be moved to the next step.

2. Acceptance (2 working days)

(1) Acceptance examination: The implementing authority shall examine whether the application materials submitted by the applicant fit the formal requirements in accordance with the standards of form and catalog within two working days of receipt thereof.

(2) Materials supplementation or correction: In case of application materials being incomplete or not in line with statutory forms and therefore requiring supplementation or correction by the applicant, the handling person shall notify the applicant of such supplementation or correction all at once within two working days. The applicant shall submit the supplemented or corrected materials within 40 working days, otherwise the implementing authority is entitled to make a decision on rejection.

(3) Acceptance decision: The implementing authority shall accept the application and issue a decision on acceptance if the acceptance requirements are satisfied, or if the application is not accepted, issue and serve a decision on rejection.

3. Examination (8 working days)

After acceptance, the handling person of the competent health and family planning authority shall render a preliminary opinion on documentary examination. Field examination, if needed, shall be conducted by two staff members designated or experts appointed. In the event of “suspended supervision,” the medical institution shall rectify the existing problems and make another application for inspection to the competent health and family planning authority within five days upon expiration of the suspended supervision period. Failing again, such medical institution’s medical institution practice license shall be revoked. The examination shall be completed within eight working days, including three for documentary examination and five for field verification, excluding the time for special procedures, i.e. field examination of 10 working days and suspended inspection of 1 to 6 months.

4. Approval (4 working days)

The responsible person of the competent authority shall decide whether to grant approval based on the examination opinion and materials, following which a medical institution practice license shall be issued upon approval, or a decision on rejection of administrative approval upon disapproval.

5. Conclusion (1 working day)

The staff shall prepare the examination and approval result with the official seal affixed.

6. Service

The examination and approval system will automatically send a text message to notify the applicant of the examination and approval result and of claiming a decision on rejection of administrative approval or medical institution practice license. The applicant is required to bring along all application materials that have been submitted online to the service hall to claim the result. The applicant may obtain the same by express delivery, in-person claiming, authorized claiming or other means. The receipt of materials or the original of any other acknowledgement shall be presented to claim the application result.

In case of loss of the receipt of materials or the original of any other acknowledgement, the resident ID card or other valid identity document of the person in charge of the medical institution (original required for verification) shall be presented.

For authorized application, the letter of authorization and the resident ID card or other valid identity document of the authorized person (original required for verification) shall be presented, in addition to the aforesaid materials.

Window processing procedure

1. Application

The applicant shall submit all required materials in hard copy to the Administrative Service Hall. After receiving the applicant’s application for administrative examination and approval, the Administrative Service Hall shall, if the examination and acceptance decision cannot be made on the spot, record the application and issue to the applicant a written acknowledgement of receipt of the application materials, otherwise the application shall be moved to the next step.

2. Acceptance (2 working days)

(1) Acceptance examination: The implementing authority shall examine whether the application materials submitted by the applicant fit the formal requirements in accordance with the standards of form and catalog within two working days of receipt thereof.

(2) Materials supplementation or correction: In case of application materials being incomplete or not in line with statutory forms and therefore requiring supplementation or correction by the applicant, the handling person shall notify the applicant of such supplementation or correction all at once within two working days. The applicant shall submit the supplemented or corrected materials within 40 working days, otherwise the implementing authority is entitled to make a decision on rejection.

(3) Acceptance decision: The implementing authority shall accept the application and issue a decision on acceptance if the acceptance requirements are satisfied, or if the application is not accepted, issue and serve a decision on rejection.

3. Examination (8 working days)

After acceptance, the handling person of the competent health and family planning authority shall render a preliminary opinion on documentary examination. Field examination, if needed, shall be conducted by two staff members designated or experts appointed. In the event of “suspended supervision,” the medical institution shall rectify the existing problems and make another application for inspection to the competent health and family planning authority within five days upon expiration of the suspended supervision period. Failing again, such medical institution’s medical institution practice license shall be revoked. The examination shall be completed within eight working days, including three for documentary examination and five for field verification, excluding the time for special procedures, i.e. field examination of 10 working days and suspended inspection of 1 to 6 months.

4. Approval (4 working days)

The responsible person of the competent authority shall decide whether to grant approval based on the examination opinion and materials, following which a medical institution practice license shall be issued upon approval, or a decision on rejection of administrative approval upon disapproval.

5. Conclusion (1 working day)

The staff shall prepare the examination and approval result with the official seal affixed.

6. Service

The examination and approval system will automatically send a text message to notify the applicant of the examination and approval result and of claiming a decision on rejection of administrative approval or medical institution practice license. The applicant is required to bring along all application materials that have been submitted online to the service hall to claim the result. The applicant may obtain the same by express delivery, in-person claiming, authorized claiming or other means. The receipt of materials or the original of any other acknowledgement shall be presented to claim the application result.

In case of loss of the receipt of materials or the original of any other acknowledgement, the resident ID card or other valid identity document of the person in charge of the medical institution (original required for verification) shall be presented.

For authorized application, the letter of authorization and the resident ID card or other valid identity document of the authorized person (original required for verification) shall be presented, in addition to the aforesaid materials.

Special procedure

Name

Other means of examination

Time limit

Others

Medical institution rectification

180 working days

Field verification

N/A

10 working days

Application materials

List of materials

 

Application for medical institution inspection

Duplicate of medical institution practice license

Work summary of each year within the current inspection period

Alteration of practice information such as clinical item(s) or beds (dental chairs), health technology departments and large medical devices within the current inspection period

Results and rectified situation following examination or guidance of the competent health authority within the current inspection period

Medical treatment civil compensation and practice contrary to relevant laws and regulations by health technicians occurred within the current inspection period and how such situations were dealt with

Progress of special medical technical projects within the current inspection period

Letter of authorization

Valid identity documents of the authorizing person and authorized person

Inquiry and supervision

Inquiry

Tel: (86-755) 88127282, (86-755) 88125844

Add of service window: Comprehensive Service Window, West Hall, Administrative Service Hall, Zone B, Civic Center, Fuzhong Road 3, Futian District, Shenzhen

Website: http://www.szhfpc.gov.cn/gzcy/zxts/

WeChat ID: szwjwwx

Correspondence add: Comprehensive Service Window, West Hall, Administrative Service Hall, Zone B, Civic Center, Fuzhong Road 3, Futian District, Shenzhen

Supervision information

hotline: (86-755) 12345

Add of complaint window: Complaint Office, 1/F, East Block, Xincheng Building, 1025 Shennan Road Central, Futian District, Shenzhen

Complaint website: http://www.szhfpc.gov.cn/gzcy/zxts/

Email: swjwxf@szhfpc.gov.cn

Correspondence add: Complaint Office, 1/F, East Block, Xincheng Building, 1025 Shennan Road Central, Futian District, Shenzhen

Service window

Shenzhen Municipal Health and Family Planning Commission

Add: Comprehensive Service Window, West Hall, Administrative Service Hall, Zone B, Civic Center, Fuzhong Road 3, Futian District, Shenzhen

Tel: (86-755) 88127282, (86-755) 88125844

Office hours: 9 a.m.-12 p.m.; 2-5:45 p.m., Monday to Friday (except national statutory holidays)

Buses: 38, 41, 60, 64, 107, 123, 232, 234, 235, 236, 374, 398, N9, E18, B686, K578, M390, Peak-time Bus 19, Civic Center Stop (市民中心站); 34, 38, 60, 64, 71, 76 interval, 235, 371, 373, 374, M347, M390, Peak-time Bus 4, Peak-time Bus 19, Civic Center East Stop (市民中心东站)

Metro: Line 2, Civic Center Station (市民中心站), Exit E; Line 3, Children’s Palace Station (少年宫站), Exit A1, A2, D; Line 4, Civic Center Station (市民中心站), Exit B or Children’s Palace Station (少年宫站), Exit A1, A2, D

Charge

Free of charge

(Note: The text above is a translation of the Chinese version for reference only. In case of any discrepancy between the two versions, the original published Chinese version shall prevail.)